Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at organizerc131@gmail.com. Please note that returns will need to be sent to the following address: [Please contact us regarding your return] 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at organizerc131@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at organizerc131@gmail.com.

Return Policy

All sales are final. We do not accept returns or exchanges once an order has been delivered.

Please make sure to review your order carefully before completing your purchase.

If you have any questions prior to ordering, you may contact us at organizerc131@gmail.com.

Damages and Issues

Please inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, contact us immediately at organizerc131@gmail.com so we can evaluate the issue and provide a resolution if applicable.

Claims regarding damaged or incorrect items must be reported within 48 hours of delivery.

Non-Returnable Items

We do not accept returns, refunds, or exchanges for any products once delivered.

This includes (but is not limited to):

  • Sale items
  • Gift cards
  • Custom or personalized products
  • Personal care goods
  • Perishable goods
  • Hazardous materials

Exchanges

We do not offer exchanges. If you wish to purchase a different product, please place a new order.

European Union 14-Day Cooling-Off Period

If your order is shipped within the European Union, you may have certain statutory rights under applicable consumer protection laws.

However, to the maximum extent permitted by law, we do not accept voluntary returns beyond legally required obligations.

If applicable, cancellation requests must be submitted within 14 days of delivery and items must be unused, in original condition, and in original packaging.

Refunds

We do not provide refunds for delivered items.

Refunds may only be issued in the following cases:

  • Item received is defective
  • Item received is damaged
  • Wrong item was shipped

If a refund is approved, it will be processed to the original payment method within 10 business days after approval.

For any questions, please contact organizerc131@gmail.com.